Air India CEO Campbell Wilson has called for calm and focus following the release of the preliminary investigation report into the AI-171 crash, stressing that no mechanical or maintenance issues were found in the aircraft involved in the June 12 tragedy.
In a letter to Air India staff, Wilson shared key findings from the Aircraft Accident Investigation Bureau (AAIB) report, which ruled out any issues with the aircraft’s engines, maintenance records, fuel quality, or take-off procedures. It also confirmed that both pilots were medically fit and passed pre-flight alcohol tests.
“The Preliminary Report found no mechanical or maintenance issues with the aircraft or engines, and that all mandatory maintenance tasks had been completed,” Wilson wrote. “There was no issue with the quality of fuel and no abnormality with the take-off roll.”
He also cautioned against speculation, noting that the investigation is still in its early stages. “We must avoid drawing premature conclusions,” he said, adding that the report does not assign blame or determine cause.
Responding to media coverage, Wilson criticised the “theories, allegations, rumours, and sensational headlines” that have surfaced since the crash, many of which he said have been proven inaccurate.
In the immediate aftermath of the incident, Air India carried out precautionary checks on all Boeing 787 aircraft under the DGCA’s supervision, and all were declared safe for operation.
Wilson praised the Air India team for their response, saying, “Despite the shared grief, I could not be prouder of the togetherness, compassion and resilience that you have all shown.”
He reaffirmed the airline’s full cooperation with the ongoing investigation and urged employees to continue upholding the company’s core values — integrity, excellence, customer focus, innovation, and teamwork — while supporting affected families and ensuring continued safety.
The AI-171 crash claimed the lives of 241 passengers and is under detailed investigation by the AAIB.